An in depth operational audit

I can confirm safe receipt of the operational audit report. The detail provided us with a real time understanding of our progress alongside improvements necessary to provide a robust compliance standard. Thanks for your ongoing help and assistance with our food safety programme - it is appreciated.

A pleasure to work with

I found Catherine to be a professional, competent and fun person to work with. Always very well organised, dedicated, knowledgeable and thorough - ensuring client needs were met on time and budget. A pleasure to work with.

I can fully recommend Catherine on her auditing skills

Catherine came recommended to us by a customer of ours as we were looking for someone to do an internal audit against the BRC Standard for Agents and Brokers. Catherine arrived at our site and within a few moments we felt totally at ease. Catherine was extremely professional in the way she undertook the audit and was firm but fair in the assessment of our evidence. I can say that we had a marked reduction in our minors and a lot of this is thanks to her. I can fully recommend Catherine on her auditing skills.

Adaptive for our business

Have enjoyed the day. Style of training very good for learning. Adaptive for our business.

Her experience, knowledge, guidance and communication were first class

Healan Ingredients Limited are a leading supplier of gelatines and hydrocolloids to the food and confectionary industry. We worked very closely with Catherine during the lead-up to our initial BRC Audit. Catherine proved to be an invaluable asset to our team during this time. Her experience, knowledge, guidance and communication were first class. Our successfully achievement of BRC AA grade is testament to Catherine’s expertise and inspirational support. The BRC accreditation ensures our customers have full confidence in our food safety program and supply chain management.

We can’t recommend her highly enough

We really found Catherine’s help invaluable. There are so many aspects to cover in order to gain SALSA accreditation, but Catherine’s clear and precise help and advice made each section easy for us all to understand, implement and maintain. She also made sure that our SALSA files are absolutely relevant to our own business practices, which is very important – no generic tables or forms – but clear and precise instructions tailored to fit our business in a practical manner. I know that, without Catherine, we would not have gained our SALSA accreditation. She feels very much part of our Bondgate bakery team and we can’t recommend her highly enough.

I passed my very first SALSA audit in ‘flying colours’

I am proud to say that I passed my very first SALSA audit in ‘flying colours’ – the exact words from my SALSA auditor. Within the same month I also achieved my organic certification from the Soil Association. These would not have been at all possible without Catherine’s input. She understood my business; her clear step by step guide and training gave me the confidence to go through the whole process and achieve my goals. I am glad to say I will be using her services on an on-going basis.

I would thoroughly recommend Clear Compliance

I had been told that there were some problems with my labels. I was recommended to Catherine whose calm and professional manner was invaluable. She reviewed my labels for me; making sure I had transferred information correctly from my raw material specifications as well as ensuring their compliance with the current Labelling Regulations. Catherine talked me through the changes I needed to make, as well as sending me a detailed report summarising her findings. I would thoroughly recommend Clear Compliance.

Very informative and thorough

I just want to say our Auditor Catherine Riley, was, very informative and thorough. Look forward to having her again next year.

Great workshop

Great workshop. The delivery style and informal approach allowing discussion and ongoing questions was excellent.

She is easy to get on with, and very thorough in her work

Catherine has worked with HFV for the past 10 years, and has provided invaluable input into our BRC food safety management system. She is easy to get on with, and very thorough in her work. Visit reports are sent through promptly. She is always on hand to answer any questions or queries we may have, and feels like part of the team here at HFV.

Work carried out exceeded our expectations

Catherine’s support was detailed, well planned & to a scheduled agreed timetable. I can say without reservation that the work carried out exceeded our expectations, and the benefits achieved, not only through achieving our SALSA accreditation, but also the improved work practices, have had a beneficial impact on our company, and continue to do so.

She brings a lot of experience to the table

Catherine always works diligently on her projects. She is very thorough in her approach, brings a lot of experience to the table and collaborates well with our staff.

I can recommend Catherine for her excellent assistance

I can recommend Catherine for her excellent assistance in the setting up of our computerised version of BRC 7. It has made our presentation of 7 more professional and above all easier to implement. Catherine has shown us that paperwork can have its fun side.

I would recommend Catherine and use her again in the future

Thank you to Catherine for our recent HACCP training course. Catherine made the training engaging and very relevant to our specific production process which made all the difference. She had good knowledge and was able to answer all questions put forward. We feel like it has had a practical and positive impact enabling us to better understand and implement our HACCP system. I would recommend Catherine and use her again in the future. Thank you again.

Excellent, informal and incredibly useful

Excellent, informal and incredibly useful.

Catherine Riley has been an immense mentor and supporter

Catherine Riley has been an immense mentor and supporter, ensuring Henderson’s Relish has been able to introduce and maintain a compliance regime that has gained SALSA certification and maintained it. This has ensured that our iconic heritage brand has maintained long standing, and secured new, distribution channels. Catherine’s knowledge and mentoring style has instilled procedures and practices throughout the workforce that are simple but exacting in trace-ability, manufacturing, storage and distribution. We thank Catherine for her continued involvement and are very pleased to have her on board as a member of our team.